FAQ

WHAT MATERIAL IS MY JEWELRY MADE OF?

All chains and findings are 14k gold-filled or sterling silver. Gold fill is created by pressure bonding a layer of gold to another metal. Pieces are tarnish resistant, long-lasting, and sensitive-skin friendly. Gold-filled material typically has a life span of 10 to 30 years when taken care of properly.

HOW SHOULD I TAKE CARE OF MY JEWELRY TO ENSURE IT LASTS?

Although jewelry can get wet without tarnishing, it is best practice to take yourjewelry off before going in the pool/ocean, showering, or working out. Additionally, it is recommended to wipe down products with a soft cloth after each use to ensure longevity, and even rinse off when necessary. When not in use, products should be stored in a container or bag.

DO YOU TAKE CUSTOM ORDERS?

We are open to custom orders depending on availability. To place a custom order, you can either email me at keikojewelry@gmail.com, or send me a direct message via Instagram.

CAN I MAKE ADJUSTMENTS TO THE LENGTH OF MY NECKLACE/ BRACELET AFTER MY ORDER?

Yes, necklaces/ bracelets can be adjusted for the price of shipping to and from, plus an additional $10 fee. Bangles cannot be adjusted.